Digital Adoption - Automation - Enterprise AI - Delivery

Get the value you paid for from the technology you already own.

We help UK enterprises lift adoption, take the manual work off their teams, and put AI to work where it actually pays back. Certified in WalkMe, grounded in delivery, measured on outcomes.

Buying the software was the easy part.

You have spent millions on ERP, CRM and enterprise platforms. The licences keep renewing, but adoption stalls, the manual work never quite goes away, and the AI pilots go quiet. That gap, between what the technology could do and what it actually does, is costing you every year. Closing it is the whole job.

What the research tends to show

70%
of digital rollouts stall on adoption rather than technology
850K
a common estimate of annual waste per enterprise on unused licences and manual work
45hrs
a week is a frequently cited figure for time lost to automatable work

Four things we do, joined up.

Most firms do one of these well. We do all four, because adoption, automation, AI and the right people are the same problem seen from different angles.

Why this combination matters

Most consultancies pick a lane: adoption, or automation, or AI. We join them up, because a platform that is adopted but not automated still wastes time, and an AI pilot nobody adopts still fails. Doing all four under one roof is the point.

Digital Adoption
Certified WalkMe
Intelligent Automation
RPA and Power Automate
Enterprise AI
GenAI and voice
Resource Augmentation
Team and nearshore

How an engagement actually runs.

Five stages. At each one you know what we are doing, why, and what you will have at the end. No mystery, no surprises on the invoice.

01

Discover

1-2 weeks
  • -Business objectives alignment
  • -Process analysis and opportunity identification
  • -Technology stack assessment
  • -AI/automation readiness evaluation
02

Design

2-3 weeks
  • -Digital adoption strategy
  • -Automation workflow design
  • -AI solution architecture
  • -Stakeholder validation workshops
03

Build

3-8 weeks
  • -WalkMe content creation
  • -RPA bot development
  • -AI model training and integration
  • -Quality assurance testing
04

Launch

1-2 weeks
  • -Phased deployment strategy
  • -User enablement and training
  • -Go-live support
  • -Initial performance monitoring
05

Optimise

Ongoing
  • -Adoption analytics and insights
  • -Automation performance tuning
  • -AI model refinement
  • -Continuous improvement

Proof, not promises.

A few engagements where the numbers did the talking.

Consumer Goods
Digital Adoption

Global FMCG

Challenge

Global innovation function consolidating onto two core platforms across around 4,000 users in 13 categories. No ticketing system, less than 1 FTE of support.

Results
~£500,000 in value generated in year one
~13,000 hours saved across the user base
30% in-app survey response rate versus 3% on the annual survey
Significant reduction in support requests for recurring pain points
WalkMeCustom PlatformPower BIInsights Analytics
Financial Services
Digital Adoption

Global Enterprise

Challenge

Workday and Salesforce adoption stalled below 50% six months post-implementation, with 200+ weekly support tickets across an 8,000-user organisation.

Results
25% improvement in task completion across all targeted workflows
60% reduction in support tickets for WalkMe-enabled processes
40% faster onboarding (6 weeks to 3 weeks time-to-productivity)
£280K annual cost savings through reduced training and support costs
SalesforceWalkMeWorkdayPower BI
Regulated FS
Digital Adoption

UK Financial Services

Challenge

Digital platform supporting personal lending onboarding. Key regulatory fields routinely missed, creating compliance risk and manual correction overhead.

Results
~25% reduction in application errors
Improved regulatory data capture compliance
Significant reduction in manual intervention from compliance teams
WalkMeLoan PlatformCompliance AnalyticsSmartTips
Insurance
Intelligent Automation

UK Specialist Insurer

Challenge

Mature RPA estate with significant licence overspend, underutilised bots, and an internal Centre of Excellence that had lost momentum.

Results
50%+ reduction in RPA licence spend
2.5 FTE equivalent savings through new automations
Comprehensive CoE refresh plan with clear governance
UiPathPower AutomateDiscovery and Process AnalysisCoE Framework

Tell us what is not landing

Tell us what you are rolling out and where adoption, automation or AI is sticking. We will come back with a clear plan for the first steps, what success looks like, and what it costs. No fifty-slide pitch.

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