Digital Adoption - Automation - Enterprise AI - Delivery

Get the value you paid for from the technology you already own.

Most enterprises we work with have the same problem: the platforms are live, the licences are renewing, and the return is not there yet. We close that gap across digital adoption, automation and AI.

The software is live. The return is not.

Enterprises spend millions on ERP, CRM and enterprise platforms. The licences keep renewing. But adoption stalls, manual work never quite goes away, and the AI pilots that impressed in the demo go quiet three months later. That gap between what the technology could do and what it actually does is costing you every year. Closing it is the whole job.

60%
Reduction in support tickets on WalkMe-enabled processes. Our own result, global financial services client.
50%+
Reduction in annual RPA licence spend. Our own result, UK specialist insurer.
42%
Of companies abandoned their AI projects in 2025 before reaching production. Source: S&P Global.

Four problems. One team.

Most consultancies pick a lane. We join them up, because a platform that is adopted but not automated still wastes time, and an AI pilot nobody adopts still fails. Doing all four under one roof is the point.

Why this combination matters

A platform that is adopted but not automated still wastes time. An AI pilot nobody adopts still fails. We do all four under one roof so the gaps between them never become someone else's problem.

Digital Adoption
Certified WalkMe
Intelligent Automation
RPA and Power Automate
No science projects.
GenAI and voice
Delivery Specialists
UK-led, nearshore scale

If you recognise any of these, we should talk.

Your WalkMe licence is renewing but the adoption numbers have not moved.
Your RPA estate has grown but nobody is sure which bots are still running properly.
You ran an AI pilot that went well in the room and then went quiet.
You are under board pressure to show AI progress and are not sure where to start without wasting another budget cycle.
You have good technology. You need the people and the plan to make it pay back.

How an engagement actually runs.

Five stages. At each one you know what we are doing, why, and what you will have at the end. No mystery, no surprises on the invoice.

01

Discover

1-2 weeks
  • Business objectives alignment
  • Process analysis and opportunity identification
  • Technology stack assessment
  • AI/automation readiness evaluation
02

Design

2-3 weeks
  • Digital adoption strategy
  • Automation workflow design
  • AI solution architecture
  • Stakeholder validation workshops
03

Build

3-8 weeks
  • WalkMe content creation
  • RPA bot development
  • AI model training and integration
  • Quality assurance testing
04

Launch

1-2 weeks
  • Phased deployment strategy
  • User enablement and training
  • Go-live support
  • Initial performance monitoring
05

Optimise

Ongoing
  • Adoption analytics and insights
  • Automation performance tuning
  • AI model refinement
  • Continuous improvement
Run as a Managed Service

Proof, not promises.

A few engagements where the numbers did the talking.

We have delivered this across Financial Services, Manufacturing, Consumer Goods, Insurance and beyond.

Consumer Goods
Digital Adoption

Global FMCG

Challenge

Global innovation function consolidating onto two core platforms across around 4,000 users in 13 categories. No ticketing system, less than 1 FTE of support.

Results
~£500,000 in value generated in year one
~13,000 hours saved across the user base
30% in-app survey response rate versus 3% on the annual survey
Significant reduction in support requests for recurring pain points
WalkMeCustom PlatformPower BIInsights Analytics
Financial Services
Digital Adoption

Global Enterprise

Challenge

Workday and Salesforce adoption stalled below 50% six months post-implementation, with 200+ weekly support tickets across an 8,000-user organisation.

Results
25% improvement in task completion across all targeted workflows
60% reduction in support tickets for WalkMe-enabled processes
40% faster onboarding (6 weeks to 3 weeks time-to-productivity)
£280K annual cost savings through reduced training and support costs
SalesforceWalkMeWorkdayPower BI
Regulated FS
Digital Adoption

UK Financial Services

Challenge

Digital platform supporting personal lending onboarding. Key regulatory fields routinely missed, creating compliance risk and manual correction overhead.

Results
~25% reduction in application errors
Improved regulatory data capture compliance
Significant reduction in manual intervention from compliance teams
WalkMeLoan PlatformCompliance AnalyticsSmartTips
Insurance
Intelligent Automation

UK Specialist Insurer

Challenge

Mature RPA estate with significant licence overspend, underutilised bots, and an internal Centre of Excellence that had lost momentum.

Results
50%+ reduction in RPA licence spend
2.5 FTE equivalent savings through new automations
Comprehensive CoE refresh plan with clear governance
UiPathPower AutomateDiscovery and Process AnalysisCoE Framework

Tell us what is stalling.

Tell us what you have invested in and where it is not delivering. We will come back with a clear view of what is fixable, what it takes, and what it costs. No fifty-slide pitch.

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