Digital Adoption • Intelligent Automation • Enterprise AI

Digital Adoption Powered by AI & Automation

We help UK enterprises maximise technology ROI through certified WalkMe implementation, intelligent automation, and AI-enabled solutions.

60%+
Avg. Adoption Rate
£2.1M
Costs Saved
85%
Process Time Saved
24/7
AI Availability

Technology Investment ≠ Technology Value

You've invested millions in ERP, CRM and enterprise platforms. Yet adoption remains low, manual processes persist, and AI initiatives stall. The gap between technology potential and business reality is costing you millions annually.

70%
of digital transformation projects fail due to poor adoption
£850K
wasted annually per enterprise on unused software and manual processes
45hrs
average weekly time lost to inefficient, automatable workflows

Three Pillars of Technology Excellence

The only UK consultancy combining certified digital adoption, intelligent automation, and enterprise AI capabilities under one roof

Digital Adoption

WalkMe Certified

Accelerate user adoption of enterprise platforms through intelligent, in-app guidance.

Intelligent Automation

Process Excellence

Transform manual, repetitive processes into intelligent, automated workflows. Free your team to focus on high-value work while AI handles the routine.

Enterprise AI Services

AI Implementation

Deploy practical AI solutions that deliver measurable business value. From generative AI chatbots to predictive analytics, we implement AI that works.

Digital Adoption Capabilities

  • WalkMe Builder II certified consultants
  • Enterprise Platform Experience (including SAP ecosystem experience
  • Multi-platform deployment (Salesforce, Microsoft 365, ServiceNow)
  • 90-day adoption acceleration plan
  • User analytics and behavior tracking

Expected Outcomes

c.60-70% adoption rates, c.40% reduction in training costs, c.90-day time to value

Certified Expertise
Guaranteed Results
Measurable ROI

Why This Combination Matters

Most consultancies specialise in one area: either digital adoption OR automation OR AI. We uniquely integrate all three because modern enterprises need solutions that don't just implement technology—but ensure it's adopted, automated, and continuously optimised through AI.

WalkMe Certified
Official credentials in digital adoption
Automation Expertise
RPA and intelligent process design
AI Implementation
Practical AI that delivers value

WalkMe Service Packages

Start with a focused scope. Launch fast. Then optimise adoption with a predictable run model — with automation and data/AI added where it removes friction.

Digital Adoption Foundation

1-2 Systems | 8-12 Weeks

Typical Investment

Perfect for organisations starting their digital transformation journey. We implement WalkMe with basic automation and AI-powered analytics for immediate productivity gains.

What you get

  • WalkMe implementation on 1-2 business-critical systems
  • User workflow analysis and optimisation
  • Basic process automation (up to 3 workflows)
  • AI-powered usage analytics dashboard
  • Administrator training and documentation
  • 3 months post-launch support

Expected outcomes

  • Faster time-to-proficiency for key user journeys
  • Fewer support tickets and repeat ‘how do I…’ queries
  • Higher completion rates for critical steps
  • Clear adoption reporting to guide optimisation

Common add-ons

  • Additional system coverage
  • Extended support
How we bring automation and AI in: WalkMe Insights highlights friction. We remove it with workflow automation (RPA where it fits) and prove impact with reporting and dashboards.

WalkMe Specialists, plus practical accelerators

AI-Powered User Support

6-8 weeks

Deploy intelligent AI chatbots that integrate with WalkMe to provide 24/7 user assistance, answer questions, and guide complex workflows.

Key outcome
50%+ reduction in support tickets, 24/7 availability, 85%+ user satisfaction

Intelligent Process Automation

8-12 weeks

Automate manual, repetitive tasks using RPA, document AI, and intelligent workflow design. Free your team from data entry and routine processing.

Key outcome
70%+ time savings, zero error rates, 3-6 month payback period

AI Strategy & Roadmap

3-4 weeks

Comprehensive assessment of AI opportunities across your organisation with prioritised implementation roadmap and executive-ready business case.

Key outcome
Clear AI strategy, executive buy-in, prioritised opportunities with budget justification

Managed Services

Ongoing

Continuous optimisation of your digital adoption, automation, and AI solutions. Includes content updates, performance monitoring, and proactive recommendations.

Key outcome
Sustained adoption levels, continuously improving efficiency, proactive issue resolution

Our Integrated Methodology

A proven 5-phase framework that combines digital adoption, automation, and AI for maximum business impact

01

Discover

1-2 weeks
  • Business objectives alignment
  • Process analysis & opportunity identification
  • Technology stack assessment
  • AI/automation readiness evaluation
02

Design

2-3 weeks
  • Digital adoption strategy
  • Automation workflow design
  • AI solution architecture
  • Stakeholder validation workshops
03

Build

3-8 weeks
  • WalkMe content creation
  • RPA bot development
  • AI model training & integration
  • Quality assurance testing
04

Launch

1-2 weeks
  • Phased deployment strategy
  • User enablement & training
  • Go-live support
  • Initial performance monitoring
05

Optimise

Ongoing
  • Adoption analytics & insights
  • Automation performance tuning
  • AI model refinement
  • Continuous improvement

Our 90-Day Adoption Plan

Every engagement includes a 90-day adoption plan with agreed targets, measurement and an optimisation backlog. We focus on early wins, rapid iteration and measurable improvements post go-live.

90-day adoption plan
6-month automation ROI
Fixed-price delivery

Real Results from Integrated Solutions

Our clients achieve breakthrough results by combining digital adoption, automation, and AI

Financial Services
Case Study

UK Insurance Provider

Challenge

Salesforce adoption stalled at 40% after 6 months, impacting sales performance and data quality across 800-person sales organisation

Solution

Tier 2 Intelligent Enterprise: WalkMe implementation + process automation for data entry + AI-powered analytics

Results
40% to 85% adoption in 60 days
3.2x faster deal processing time
42% reduction in data entry errors
Saved 25 hours/week through automation
Technologies Used:
WalkMeSalesforceProcess AutomationAI Analytics
Financial Services
Case Study

Global Enterprise

Challenge

Workday and Salesforce adoption stalled below 50% six months post-implementation, with 4-6 week onboarding times and 200+ weekly support tickets across 8,000-user organisation

Solution

Tier 2 Intelligent Enterprise: WalkMe implementation across both platforms + guided user journeys for 15 critical workflows + real-time analytics integration

Results
25% improvement in task completion across all targeted workflows
60% reduction in support tickets for WalkMe-enabled processes
40% faster onboarding (6 weeks → 3 weeks time-to-productivity)
£280K annual cost savings through reduced training and support costs
Technologies Used:
SalesforceWalkMeWorkdayPower BI

Start with a scoping call

Tell us what you’re rolling out and where adoption is sticking. We’ll come back with a clear plan for the first journeys, success measures, and what to do next.

Quick response
Clear next steps
No spam